Outsourcing custom software development is not uncommon today. Large corporations and even small businesses prefer to work with outsourcing companies, rather than developing software solutions and customize off-the-shelf by themselves.
In most software development outsourcing, you promise many benefits to customers. For example, the development of software implemented by third parties will enable the client to save resources on software developers and other maintenance staff.
Moreover, severe competition between the companies custom software development required to reduce prices of their products and services and improve their quality to attract new customers and retain old ones.
However, as we begin to talk about competition in the market for custom software development, it is necessary to note that this segment is becoming increasingly saturated. Each year a large number of new companies are starting to operate in this area. They try to offer such a solution the customer needs, from customization of existing solutions and developing software from ground zero. They are ready to develop simple applications for small business and automation solutions to complex large-scale enterprise.
Although the custom software development companies are facing the situation where it becomes more difficult to compete with each other using a mechanism of “low price / quality. To achieve higher results and attract more customers, outsourcing companies must develop more sophisticated approaches to deal with custom software development and use of advanced technologies and methodologies in the process of project management, which will allow the company to shape its own memorable, distinctive, impressive and positive image company.
India had probably chosen the most effective and the right to resist competition. Management team had realized the strong need to develop and implement the advanced approach of outsourcing custom software development process. It is this complex approach that contributes to compete successfully in both domestic and international market more saturated.
The complex consists of four unique approaches:
- Management of customer relationship
- Project Management
- Personnel management and training teams
- Wide-accumulated experience of use
Customer relationship management to customer-oriented approach, bringing in its core is based on the use of updates and management of information technology, which helps Company to collect information on customers and use this information in its own interest and in the interest of its customers. Customer relationship management enables the companies to respond effectively to customer needs, taking into account all customer requirements to adapt their work style, and while to build strong mutually beneficial relationships with them.
The project management approach presented by companies covers all stages of the lifecycle of the project (project analysis, development, testing, implementation, maintenance). The practical users incorporate records and methodologies, including Agile (XP, Scrum) and RUP (Rational Unified Process). This approach to project management include effective time management, a process of interactive communication between all participants involved in the project, the use of effective monitoring system, regular reports on the status of work, strict system of control quality that avoid output errors and provide quick answers to customers’ requests.
Unique personnel management and team building approach are very important for the success of company and competitiveness depends mainly on its human resources. Team training process begins with research, selection and hiring the best candidates, qualified specialists and graduate students in mind, and smooth in the process of transfer of training and preparation of new employees. In fact, we can say that approach had made continuing education, which contributes specifically to improve the efficiency of business operations.
Another important approach could be the experience that the company has accumulated during the long period of its activity. All information collected by the company staff and processes related to project management and custom software development process is placed in the unique knowledge base that could be systematized used by any employee of the company at a time in the process of implementing the project and in the process of staff training.
As we mentioned in the article, approaches to outsourcing custom software development process. This is the unique aspect that will allow the company to optimize the use of his time, resources and cash work, and client resources as well. With the help of all these approaches, the company had trained its positive image and has won high customer credibility.
In sum, it is necessary to mark today the company specializes in outsourcing custom software development process could achieve good results if it could develop and introduce cutting-edge approaches and new practices and techniques in his work. These conditions are dictated by the situation of modern and highly competitive market especially during the difficult period of global crisis.